What are the shipping times?
If you live in the Netherlands we strive to deliver your order to you within 1-2 working days. If you live in the EU, we strive to deliver your order to you within 3-5 working days. For information about delivery times in other parts of the world, please contact us.

May I pick up my order at the Atelier?
Yes. You can contact us, and look for the best suitable time for you to collect your order from Manon's Atelier.

How do I return or exchange?
If you want to return your purchase you can do so within 7 days after the order has been delivered to the delivery address. 

Please contact us and we will arrange a collection for the Art you would like to return. If you would like to exchange your order we can also assist you. If you would like a refund we will process this back to the original payment method.

The products from Artist Talk Business can be returned as described on the return form. Online products, like the 'Walk your own way audio tour' can not be returned.

Can I track my order?
Once your order is on its way to you, you will receive an email or text notification with your tracking number.

What payment methods can I use on this website?
Our payment methods include: iDEAL, Visa, MasterCard, Paypal and ApplePay

What type of packaging will I receive my order in?
Your piece will be placed in a box, with a certificate of authenticity, and care instructions for the piece. We endeavour to reduce our plastic use, so your order is sent in a carton box with no plastic fillings.

May I enclose a personal message with my gift?
Yes. You may leave a personal message in our notes section at checkout and we will include this in the order on a personal card.